Terms of service
Last updated: 28 October 2026
Terms of Service – Rydanz Slovenia
1. General Information
These Terms of Service govern the use of the Rydanz Slovenia online store at https://www.rydanz-slo.com and purchases made through the website.
The seller is:
RYDANZ d.o.o.
Bokalova ulica 20, Ljubljana, 1210 LJUBLJANA-ŠENTVID
Company registration number: 7606591000
Tax number: 15789497
Email: rydanzslovenia@gmail.com
By placing an order, the customer confirms that they have had the opportunity to review these Terms of Service. Nothing in these terms limits mandatory consumer rights under applicable law.
2. Products and Prices
Our online store displays products, descriptions, specifications, prices and availability.
Prices, shipping costs and any additional charges are displayed before the customer submits the order. Applicable taxes are calculated according to current legislation and the seller’s tax status.
If an obvious error occurs in a product description or price, we will address it in accordance with applicable law.
3. Orders
Customers place orders through the online checkout.
Before submitting an order, customers can review the products, quantities, delivery address, payment method and total amount.
After an order is submitted, the customer receives an acknowledgement by email. An acknowledgement of receipt does not necessarily mean that the order has already been dispatched.
If we cannot fulfil an order, we will inform the customer and arrange a refund of any payment received where applicable.
4. Payment
Available payment methods are displayed at checkout.
Payments are processed through the selected payment service providers or other payment methods expressly offered by the store.
Customers are responsible for providing accurate information required to complete their payments.
5. Delivery
Orders are delivered using the delivery options available at checkout, which may include DPD Slovenia and Pošta Slovenije.
Shipping costs and estimated delivery times are displayed at checkout or in our Shipping Policy.
We fulfil our delivery obligations in accordance with the agreed terms and applicable law.
6. Returns and Right of Withdrawal
Consumers purchasing online have the right to withdraw from the contract within the statutory period and subject to the conditions established by applicable law.
Further details are provided in our Return and Refund Policy. That policy does not exclude or restrict any mandatory statutory consumer rights.
7. Non-Conforming Goods
Consumers retain their statutory rights if goods do not conform to the contract.
Customers may exercise these rights in accordance with applicable law and the procedure for reporting non-conformity.
8. Tire Suitability and Intended Use
Before purchasing, customers should verify the tire dimensions, load index, speed rating and other specifications, as well as suitability for their particular vehicle and intended use.
For use on public roads, customers must comply with applicable traffic regulations, homologation requirements and the vehicle and tire manufacturers’ instructions.
Products expressly designated for track use only must not be used in a manner that violates applicable regulations.
9. Liability
Nothing in these Terms of Service excludes liability where such exclusion is prohibited by law or restricts mandatory consumer rights.
10. Personal Data
The processing of personal data is described in our Privacy Policy.
11. Complaints and Contact
For questions, complaints or assistance with an order, please contact:
RYDANZ d.o.o.
Bokalova ulica 20, Ljubljana, 1210 LJUBLJANA-ŠENTVID
rydanzslovenia@gmail.com
12. Applicable Law
Our business operates in accordance with applicable Slovenian and European Union law.
Nothing in these Terms of Service affects mandatory consumer rights that apply under the relevant legislation.